phpvi Privacy Policy

phpvi is an online gaming platform operated for Filipino users and accessible at phpvi.app. As a personal information controller under the Data Privacy Act of 2012, phpvi is responsible for the personal data you provide to us and the data we collect about you through your use of the platform.

By registering an account or using any phpvi service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the phpvi platform.

This Policy applies to all personal data collected through the phpvi website, mobile-optimized platform, customer support channels, and any other phpvi-operated service. It does not apply to third-party websites or services that may be linked from the phpvi platform.

phpvi collects the following categories of personal data:

phpvi collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the phpvi platform, including cookies, web beacons, server logs, and similar tracking technologies that record your IP address, device identifiers, and browsing behavior on the platform.
• Payment Processors: Transaction confirmation data received from payment service providers such as GCash, Maya, and partner banks when you make deposits or withdrawals. phpvi does not store full payment credentials — these are handled by the respective payment providers.
• Identity Verification Partners: Data received from third-party KYC and identity verification service providers engaged by phpvi to confirm the authenticity of documents you submit.
• Fraud Prevention Services: Risk signals and device fingerprint data from fraud detection partners used to protect the integrity of the phpvi platform.

phpvi uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your phpvi account, including verifying your identity and age (21+) as required by Philippine gaming regulations.
• Service Delivery: To provide access to phpvi's gaming services, process your deposits and withdrawals, credit bonuses, and resolve disputes.
• Regulatory Compliance: To comply with obligations under the Data Privacy Act of 2012, PAGCOR regulations, Anti-Money Laundering Act (AMLA), and other applicable Philippine laws. This includes maintaining transaction records and reporting suspicious activity to relevant authorities where required.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the phpvi platform.
• Responsible Gaming: To monitor gaming patterns and identify users who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, resolve complaints, and improve our support services.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the features, performance, and user experience of the phpvi platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

Under the Data Privacy Act of 2012, phpvi processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to provide the phpvi gaming services you have registered for, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and NPC directives.
• Legitimate Interests: Processing necessary for phpvi's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

phpvi does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, Maya, and partner banks, for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable Philippine financial regulations.
• KYC and Identity Verification Partners: Third-party providers engaged to verify the authenticity of identity documents submitted during account registration or KYC review.
• Fraud Prevention and Security Partners: Service providers that assist phpvi in detecting and preventing fraudulent activity, unauthorized access, and money laundering.
• IT and Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers that process data on phpvi's behalf under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law, court order, or regulatory directive.
• Professional Advisers: Lawyers, auditors, and accountants engaged by phpvi, subject to professional confidentiality obligations.

phpvi retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, phpvi will securely delete or anonymize your personal data in accordance with its data disposal procedures.

phpvi uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the phpvi platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security and Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, including device fingerprinting to identify suspicious login attempts.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the phpvi platform. phpvi does not use third-party advertising or retargeting cookies.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phpvi:

The phpvi platform is strictly intended for users who are 21 years of age or older. phpvi does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process.

If phpvi becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted in accordance with our data disposal procedures, and any funds held in the account will be returned to the depositing payment method after verification.

If you are a parent or guardian and believe that a minor has registered on the phpvi platform, please contact our support team immediately so that we can take appropriate action.

phpvi implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the phpvi platform is encrypted using TLS 1.2 or higher. Sensitive data at rest, including financial and identity data, is encrypted using AES-256.
• Access Controls: Access to personal data is restricted to phpvi personnel and authorized service providers who require it to perform their functions, on a strict need-to-know basis.
• Two-Factor Authentication: phpvi supports two-factor authentication (2FA) for user accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: phpvi conducts regular internal and third-party security assessments to identify and remediate vulnerabilities in the platform.
• Incident Response: phpvi maintains a data breach response plan. In the event of a breach affecting your personal data, phpvi will notify you and the NPC within 72 hours of becoming aware of the breach, as required by NPC Circular 16-03.

While phpvi takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials.

phpvi primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or fraud prevention partners operating internationally.

Where such transfers occur, phpvi ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards may include contractual data processing agreements that impose data protection obligations equivalent to those under Philippine law.

phpvi reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, phpvi will notify you by email to your registered address or by posting a prominent notice on the phpvi platform prior to the changes taking effect.

Your continued use of the phpvi platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically. The "Last Updated" date at the top of this page indicates when the current version became effective.

If you have concerns about any changes to this Policy, you may contact our Data Protection Officer or request account closure in accordance with the Terms & Conditions.

phpvi has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact:

• Data Protection Officer: phpvi DPO
• Email: [email protected] (plain text — not a clickable link)
• General Support: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget on the phpvi platform

phpvi aims to respond to all privacy-related requests within 15 business days. If you are not satisfied with phpvi's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.